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      WEX

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      Reviews voor WEX

      Wex Sux - werkgeversreview Customer Service Representative bij WEX

      1,0
      11 jun 2025
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      WFH, Mon-Fri (No weekends), Decent benefits package and starting PTO.

      Minpunten

      -You will burn through PTO quickly either needing to take "mental health" days or from how sick all the stress will make you. - Pile on additional partners/work w/o pay increase -Training severely lacking -- just a few hours of infodumping before they throw you to the sharks. -Prorated pay, meaning you will be fronted your first 40 hours, but when you leave, they will take it back out of your final paycheck, which brings me to -- - NO COMMUNICATION OR TRANSPARANCY. They tell you one thing during onboarding, another during "training", and neither prepare you for the absolute s____show that is your actual job in taking calls. STAY AWAY FROM WEX, FAR, FAR AWAY!

      Ontdek andere reviews over WEX

      5,0
      27 mei 2026
      Head of sales
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great Work Life Balance and Great Organization overall.

      Minpunten

      Only con was I felt like it was ok to lose for a long period of time by too many people in the Org.

      1,0
      19 mrt 2026
      Anonieme contractwerker
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      A lot of nice people, despite little or no direction.

      Minpunten

      So many task managers and very few people who actually do much of anything beyond spinning up presentations that are overly filled with text. If you can't talk to the slide, you don't know what you are talking about. Endless reviews on everything leading to too many cooks in every kitchen, and the results of any effort being a bunch of mumble jumble. Those who are skilled and doers are bogged down by process, task managers, and endless bureaucracy. Countless people touch internal comms that nobody reads because it's information that employees don't need and is too wordy because it's cobbled together AI generated nonsense by the time it goes out. No innovation, despite saying "innovation" over and over again. Just a bunch of "me too" solutions

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