Juice ain’t worth the squeeze - werkgeversreview Account Manger bij WP Engine

2,0
24 jan 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Cool office, the people are great

Minpunten

You’ll spend most of your time selling upgrades to people who don’t actually need them. Customers annoyed because they have been blown up constantly by the last 10 people who had your job

avatar
Reactie van WP Engine
4mo
Thank you for taking the time to share your perspective. We’re genuinely disappointed to hear that your experience didn’t reflect the standards we aim to uphold in how we support customers or work with our teams. While we understand you’re no longer with WP Engine, we’re always open to constructive feedback and welcome the opportunity to better understand what could have been improved. If you’d like to share additional context, our Employee Experience team would be glad to listen. We appreciate you speaking up and wish you all the best in your future endeavors.

Ontdek andere reviews over WP Engine

5,0
20 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Minpunten

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

avatar
Reactie van WP Engine
4mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
4,0
23 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Fully remote so can work from home -Work/life balance is great, I never take work stress with me after I log off.

Minpunten

-Management is unwilling to make changes at times, even when something can be optimized. -Some days can feel like you are overworked due to not enough staff to cover support queues

avatar
Reactie van WP Engine
1mo
Thanks for taking time to share your feedback with us. We are glad to hear that our virtual first model is having a positive impact on your experience. Creating an environment where employees can do meaningful work while maintaining balance is something we care deeply about. We also appreciate your candid input around decision making and workload. Your feedback on optimizing workflows and ensuring adequate coverage in support queues is important, and it’s something we continue to evaluate as we scale and prioritize across the business. Thank you again for your perspective and for being part of the team, your insights play a critical role in how we improve our processes and better support our teams.
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