Pluspunten
• Remote flexibility (depending on what mood UPS was in) and unlimited PTO • A few great coworkers who tried to make the best of a bad situation • UPS affiliation gave us a foot in the door
Minpunten
• The company was on a downward spiral well before the Stord acquisition • Bala, UPS CTO, actively pushed for the acquisition by Stord in an apparent effort to secure his own contract renewal in June—self-preservation at its finest • Stord unknowingly inherited a weak, unstable book of business with limited profitability and tons of churn • Constant restructuring, shifting priorities, and lack of communication left teams disjointed and demoralized • High-performing employees were let go or burned out, while politics kept underperformers or low paid employees in place • Leadership repeatedly promised change but never delivered—goals moved, quotas inflated, and support was minimal • Culture was surface-level at best, with little accountability or trust in management