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      Wifinity

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      Terrible place to work at - werkgeversreview Senior Software Engineer bij Wifinity

      1,0
      6 okt 2020
      Senior software engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      There are some good people in there that I enjoyed working with, my manager and other workers at other departments that were very helpful and very friendly. There’s a lot of people trying to fix the company.

      Minpunten

      My manager was worked off to exhaustion, burned out, he ended up quitting. The company is very disorganized and cooperating with other departments is very hard. Everyone is overworked and it’s an every-man-for-himself situation. There’s a lot of bureaucracy and politics, documentation of one department is hidden by others, people are constantly lost about how to do something. It all depends on one-on-one communication. If you need something you just have to start asking people until you find the one that can and wants to help, there’s no process. When someone leaves the company it gets very disrupted because now nobody knows how to do that thing. We often find massive amounts of code, process, things going on that nobody knew about… we don’t even know who all of our customers are, what the SLAs are, etc.

      avatar
      Reactie van Wifinity
      5y
      Thank you for your feedback as it is always appreciated. I can see that it is consistent with the feedback raised in your exit interview and will help with our continuous improvement. I am glad to see recognition that so many of the team who are working hard to make Wifinity a great place to work and a successful business. As a scaling business, in order to keep our agility, we have maintained some of our start-up style but are also looking carefully into how we can improve processes, streamline systems and build knowledge transfer to the benefit of not only our customers but also our team members. We are in the process of building this team with a greater commercial focus so that the knowledge of customers and SLAs will not only be known, but well known. We have also onboarded a new CIO recently, with a lot of experience in this industry, who is doing some great work to create an environment where this team will be able to excel. Once again, thanks for your feedback and best wishes in your future. Wifinity HR Director

      Ontdek andere reviews over Wifinity

      4,0
      6 mrt 2026
      Customer service advisor
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible working (hybrid, remote etc). Management were mostly supportive, kind and encouraging when I was there - Alicia, Emma, Stacey, Option for 4 day working week which was great Bonuses for CSA team Very forward thinking workplace One of the best workplace cultures I experienced tbh Good onboarding and training Nice area at the time (Kingston) Fun, relaxed environment Great team, with lots of banter

      Minpunten

      Tbh this was my own problem, but I felt I wanted to do something different in the end, and this led to me feeling a bit demotivated, I was experiencing mental health issues as well (anxiety) and in retrospect could've managed this better and conducted myself better, towards the more senior members of the team. Perhaps some more support of this, I recall when I went to meditate/relax downstairs there was a bit of confusion and judgement about this, that being said, I could've explained it better, I felt this could've been provided towards the end of my tenure.

      3,0
      10 nov 2025
      Associate project manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      - People are nice for the most part - Everyone below senior management is trying to do the right thing.

      Minpunten

      - Senior management make unique decisions and either reap the positives or blame lower positions for the negatives. - Shortened deadlines whilst increasing workload by roughly 7x the usual amount then blamed the staff for poor feedback. - Had everyone working at the same level but paying up to £21k differently

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