Okay for a time, don’t get comfortable - werkgeversreview Customer Success bij Wiley

3,0
11 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits are solid, flexible PTO is a big plus, work life balance is pretty strong, it’s a decent place to work, but not somewhere you’d want to stay too long

Minpunten

-Salaries are on the lower side and raises and promotions are currently frozen -there’s a lot of silos, working cross functionally across the organization is difficult -there have been a lot of layoffs over the past 2 years, most everyone is stretched thin

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5,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good environment, good energy, free lunch

Minpunten

nothing really bothers me that much

2,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay and benefits for publishing.

Minpunten

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

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