WiredTree

Reviews voor WiredTree

Jump in the deep end, hope you can swim - werkgeversreview Anonieme werknemer bij WiredTree

2,0

7 mei 2015

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

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Pluspunten

You're exposed to a lot of technology, hardware including data center rackmount servers and networking equipment, the software used to run those systems, tools to mitigate problems and attacks, and can pick up a huge amount of experience in dealing with network security and data backup.

Minpunten

While they present themselves in appearances as a startup, they lack all of the flexibility and care of employees' well-being that a startup might otherwise have. Very strict and short lunch times, no flexibility with different working arrangements such as standing desks (this makes more sense when you might be working a 12 hour shift overnight), and the initial training leaves a lot to be desired. Communication is very poor, from management down to the support and development staff. Very little flexibility with working schedules.

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5,0

31 jul 2013

Linux systems administrator

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great opportunities to gain experience where you may not have had any, or the credentials on your resume to get you the opportunity in the first place. Lots of room for growth within the company if you work at it. This isn't a place where you can come to work, do the minimum, and expect to get ahead. If you work hard you will. Pretty simple. Lots of support from senior admins and managers available.

Minpunten

It's not going to be an easy ride. The first year is going to be tough for some people. Be prepared for some bumps along the way, especially if you are inexperienced. There are plenty of people to ask for help, but it can still be very stressful until you get the hang of things. Keep at it and get through this period, and you'll be fine.

4,0

14 sep 2014

Linux systems administrator

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You will be surrounded by skilled admins and shift coordinators who are willing to extend their knowledge when asked; The experience you gain will be extremely useful to better your career as a systems admin; The range of tasks you take on don't stop at console work (ie, hardware and data center work will be a part of your day-to-day); Communication skills, critical thinking, and focus will be sharpened in order to complete your tasks as an admin here; Management is very experienced and professional, and are excellent trainers in acclimating someone to the work life of a web hosting admin; compensation is fair and is open for growth if you keep with it multiple years.

Minpunten

The shifts are long (12 hours) and the customers aren't always in a great mood or great communicators. Be prepared to take on a night shift if you are getting worked into the schedule (this could be a plus for some); The size of shift teams seem a bit light on shifts that get very busy; The vacation hour policy is stingy if you haven't worked there for multiple years; Some issues may be above your skill level and there may not be an immediate superior available to help sort the issue out quickly.

Reactie van WiredTree

11y

Thanks for your review of WiredTree and for your hard work while you were with us! We are glad that you found the on the job training and overall experience here to be a positive one. We are trying our best to give our coworkers a fun environment where they can hone their Linux skills and help our customers everyday. In response to your advice to management, one thing that we have recently changed this year was providing more frequent staff reviews. We have moved from a yearly review cycle to one every six months, so we can set goals, gather more relevant feedback, and review salary. We realized that a year is too long of a review cycle to be effective and we are sorry that you didn't get to experience the new one.. We have also revamped our entire review process so it can be better used to track goals and feedback over time. We feel that these changes are a step in the right direction to keep our coworkers engaged with the company during their time at WiredTree. I will pass your feedback about the 12hr shift and vacation time in our next operations meeting. Thanks for sharing it. We have been looking at other shift models to see if our support team wants to move away from the 12hr shift. Most are very happy with the bulk time off that the shift provides and most have been resistant to moving to a different shift model as they would lose their 3/4 days off a week. Regardless, we understand that the 12hr shift is not for everyone and we are taking steps to explore all other shift options. As for not having an immediate superior available, we have redone our management structure this year, so we have a direct supervisor on every shift throughout the week, along with a manager on every shift Monday through Friday. We also recently promoted one of our most senior Linux Administrators to General Manager of Support to help facilitate a better internal support structure for your past position. As you can see we have been making a lot of positive changes since your time here at WiredTree. We truly want to make WiredTree the best it can be and we are very grateful for your feedback. We wish you the best of luck!

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