Bien - werkgeversreview Head of Customer Service bij Withings

Strong benefits, hybrid work schedule, innovative products, bright enthusiastic and energetic team, great office environment, able to communicate and collaborate with French colleagues in Paris HQ.

Fast-paced work environment were everyone needs to pull their weight - which might not be for the perfect fit for some.

The interview process was pretty hands-on. From take-home tasks to chatting through case studies and real scenarios, it was helpful to understand what the role was all about and carefully understand if I was a good fit. Additionally, with the world being so remote these days... this was the only role that had an in-person interview (despite the hybrid work style). This was a great opportunity to meet the hiring manager in-office, wave hello to other employees, and see where I would be working + get to see the products I would get to work with.

The process took close to 1.5 months and did not always get proactive updates making me feel a bit in the dark. However, when I reached out for an update, the team would respond within a few days. There is not a ton of information about this interview process online so hopefully, more people review it.