1099 - werkgeversreview Independent Contractor bij Working Solutions

2,0
28 dec 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You set your own hours the week prior, so they are very flexible.

Minpunten

There is very little support if you have questions or need help while taking live calls. I feel expectation does not nearly meet reality when it comes to call times. There is a lot of pressure when a customer wants answers you don't have and there isn't a "manager" to help. Your only option is to place the call on hold while waiting for a response but then are negatively reviewed for long wait times.. It's completely illogical.

avatar
Reactie van Working Solutions
6y
I am sorry you are experiencing difficulties with support in your program. Please contact your program manager to discuss your issues or you can reach out to me: grigler@workingsol.com so that I may contact the correct person to discuss

Ontdek andere reviews over Working Solutions

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Choose own schedule 4 hour intervals

Minpunten

No taxes taken out. Nada

avatar
Reactie van Working Solutions
1d
Thank you for sharing your feedback and for the time you spent with Working Solutions. We are glad you appreciated the flexibility to choose your own schedule, as that is an important part of the experience we aim to provide. We also want to clarify that agents operate as independent contractors rather than employees. This means individuals are responsible for managing their own taxes, which is standard for independent contracting roles. We provide information in each roles' description as well as during onboarding to help ensure this is clearly understood, but we recognize that this can still be an adjustment for some and are always looking for ways to improve how we communicate these details. We appreciate your feedback and wish you continued success.
1,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility with choosing your own hours. The kindness of the trainers.

Minpunten

Live work is different from training. No one is really available to assist you. Constant technical issues at every single log in. This brings me to my final and most important gripe the money! Due to the fact that I had log in issues every single day even when I tried to log in early it affected my pay. My hours were "cut" because I wasn't technically on the phone but I always let someone know. The pay is already ridiculously low.

avatar
Reactie van Working Solutions
1d
Thank you for taking the time to share your experience. We’re glad to hear that you valued the flexibility in scheduling and the support provided by our educators. Creating a supportive onboarding experience is important to us. We’re sorry to learn about the challenges you faced once transitioning into live work. We understand how frustrating connectivity or system challenges can be, especially when they impact your ability to work and earn. We continue working to improve both the transition experience and the resources available to agents. Regarding compensation, as an independent contractor model, pay structure varies by client program and is designed to align with the work performed. We recognize that this model may not meet everyone’s expectations, and we aim to provide transparency so individuals can choose opportunities that best fit their needs. Your feedback on support availability and overall experience is valuable and has been shared internally as we continue evaluating ways to strengthen communication, technical reliability, and agent support. Thank you again for your feedback, and we wish you all the best moving forward.
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