Pluspunten
Quick onboarding, Local London offices. Guaranteed comms for 6 moths.
Minpunten
Worst payments company and management I've worked for in over 20+ years, The whole organisation is disorganised and have no realistic vision. Managers have very little experience in management and selling. Daily micro management and unrealistic KPI's in the corporate space. Toxic culture which sets of bad behaviours. Zero respect / care for the customer or staff. Out of date (double glazing) style sales methodology which may work in SME, Not corporate. Lower managers are scared and fear upper managers. Staff members look burnt out, depressed and unhappy. Don't be fooled by the recruitment drive, as this is constant with staff regularly leaving. Products are out of date, don't own anything as its all third party. Your encouraged to annoy customers by regularly chasing corporate clients for a contract in the large payments space, which have long sales cycles. Corporate sales is like SME sales, Churn. Managers will go out and chase/ call your pipeline in desperation for sales. Managers encourage signing anything, any way and step over anyone's toes in the process. Some senior leaders have moved across the business to avoid certain leaders and its evident. Mangers will encourage sales to sign a deal, when its not in policy or meets the credit risk requirements, just for a signature. Bad behaviours where sellers will re-sign clients already with Worldpay and claim fresh income or upgrade an old product to new. Third party integrators don't want to work with Worldpay. Leaders encourage you not to mention where deals come from, Keeping it secret amongst peers. I've had senior leaders attend multimillion pound sales calls with Zero input during the call adding no value or expertise. Staff members that have been in role for over 10 months are still awaiting passing probation leading by fear. Those that do pass probation, are not informed in a timely manner and treated differently against others. Shocking language and sub conscious bias used towards staff members of different ethnicity / language and how they speak. Leaders will make inappropriate comments in front of other staff members unaware its unacceptable. Staff are repeatedly called out live for not being on camera, wither driving, on road or in a hospital. Highly unprofessional.