Okay place to work with decent benefits - werkgeversreview Client Service Representative bij Zelis

4,0
11 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Unlimited PTO for salaried employees, decent benefits and some good people.

Minpunten

Few opportunities for growth and most jobs are moving offshore.They say they put people first but that was not what I saw with regard to promotions and retention.

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Reactie van Zelis
8mo
At Zelis, we are dedicated to improving the lives of our fellow Zelots in all aspects, including in career and personal development. We provide a number of learning programs to support our associates as well as provide career pathing and opportunities to grow. We encourage our associates to be proactive about their career at Zelis, explore our open roles, talk to their leaders about their personal or professional career aspirations, and create a plan to seize the opportunities available at Zelis. Thank you for your feedback on Glassdoor – we truly appreciate it!

Ontdek andere reviews over Zelis

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for Flexible working hours Flexible time off

Minpunten

Salaries are on the lower end of the market

2,0
13 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work/life balance, generous PTO

Minpunten

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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