It depends - werkgeversreview Customer Service Representative (CSR) bij Zenefits

If you go in as a direct hire you're golden. If you go in as a contract/"temp" watch out. Their training is flat and overwhelming. The trainer is usually a young, entitled, indifferent, jaded millenial who absolutely does not care if you learn or not. If they mis-step at all in your training process they will gaslight you/ never acknowledge or take responsibility for their blunder, nor provide any support to rectify. If you are starting at the bottom of the career ladder, you will be dazzled by the nice food and nice views. Once your training is up you will go to the back area where it's dark and call center-ish.