ZoomInfo

Reviews voor ZoomInfo

Circling the drain - werkgeversreview Account Manager bij ZoomInfo

2,0

12 mei 2026

Account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You will have excellent coworkers, it’s the only reason to take the job. Money is fine too, but does lag industry peaks.

Minpunten

Does leadership even know what they’re doing anymore? Bad decision after bad decision, leading to continual downsizing. Product launches that get minimal support after launch (or simply launch to zero fanfare and end up being more expensive than competitors). A legacy product that remains the most expensive, and increasingly least nimble. SMB customers churn half the time! And they are planning on “consolidating” the product. Which, hello! Means they’re going to lay even more people off once they get the kinks ironed out. Run for the hills, people.

Reactie van ZoomInfo

Thank you for sharing your candid feedback. We’re sorry to hear that your experience has felt frustrating and uncertain. We recognize that the software industry has faced a uniquely challenging and fast-changing environment over the past year, and in moments like these, companies have to be willing to adapt strategy to meet evolving market needs. At ZoomInfo, we have always believed in staying nimble and not doing something simply because it has always been done that way. We believe we have the right team, the right strategy, and strong momentum as we move forward. We appreciate all you do and have done for ZoomInfo. – Jennifer Creticos, ZoomInfo Chief Business Officer

Ontdek andere reviews over ZoomInfo

5,0

21 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Minpunten

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

Reactie van ZoomInfo

Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer

1,0

27 apr 2026

Marketing

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Still some truly good people left.

Minpunten

Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.

Reactie van ZoomInfo

We’re sorry to hear your experience has felt misaligned with what you expected. While stock price alone is not the full picture of ZoomInfo’s health as a company, we recognize that periods of change can create uncertainty. We are continuing to innovate at a rapid pace, and as a $1.2 billion company we remain focused on the future and the opportunities ahead. Leadership evolution is also a normal part of this industry as business needs change. We feel strongly in our leadership team and its ability to guide the company forward, while also taking feedback like yours seriously as we work to continually improve transparency, accountability, and the employee experience. – Dennis Sevilla, ZoomInfo CMO

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