Needs to improve - werkgeversreview Team Leader bij cxLoyalty

2,0
20 dec 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fair pay and rewards. Goody cupboard and treat days. If they didn't do this I don't think they would have many staff left. Only nice part about working here.

Minpunten

Not flexible, lack of management support, poor communication down to agent level, too pressurised, expected to work like robots.

Ontdek andere reviews over cxLoyalty

5,0
25 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

nice co-workers, great leaders, good pay

Minpunten

nothing I can think of. Unfortunately it was acquired by JPMC in 2020

3,0
17 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Minpunten

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

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