Pluspunten
Overall as a work from home job, they provided the computers and supplies to be able to do the job. They reimburse some of the cost for internet and telephone services you need for the job. I did not have to make any monetary investment to start the job. The training that was provided was great and was able to perform the job duties when we finished training. I enjoyed the team mentality of the team I was assigned to, we all supported each other and cheered each other on on Teams which was helpful since this was my first work from home experience. Communication with regards to expectations was good and as employees we can voice an opinion or ask questions to upper management not just direct supervisors. Overall, I am enjoying my job.
Minpunten
Training was good but sometimes there were things that could have been better so that when we got on the phone we would not need as much support from the supervisor. In the training environment it was kind of hard to really know what to expect. I think the transition from training to actually doing hands on needed to be a little longer so we could have more time to get more guidance. I think having one supervisor for 12 people was not enough for the short time in transition. But overall it was ok.