Okay company if you like being micromanaged - werkgeversreview Sales Support Representative bij eHealth

3,0
6 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pay is great. You have an opportunity to earn commission once a month

Minpunten

Back to back calls all day. If the licensed agent you transfer a customer to doesn’t close the sale, it counts against you, not them. Management hassles you if you are taking too many calls or constantly get hung up on. The customers can be a bit rude sometimes.

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5,0
19 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Minpunten

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1,0
4 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The Pay was somewhat alright.

Minpunten

The Place was a mess! The work was extremely stressful and daunting! everyone looses thier voice at some point from constantly talking. Each sale lasts about 1-3hours, due to rules, requirements, and mandatory verbiage. Too many grey areas, for management to single you out, and penalize you for undefined verbiage, which leads to penalties and pay deductions. Management is stealth in discrimination and abuse. Like I said, too many grey areas. So if they have something against you, too many opportunities to penalize you unjustly. I lost over $4000 from this alone. Your metrics can be whatever they want it to be. Management even said to me, I quote, "We can move numbers around here and there", during a virtual meeting.

1
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