eMoney Advisor

Reviews voor eMoney Advisor

Client support is crashing down - werkgeversreview Manager bij eMoney Advisor

2,0

3 feb 2020

Manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

benefits package, PTO, remote work options

Minpunten

Upper level management, trickle down micromanaging, toxic environment, stats and numbers are the only metrics used, high turnover at all levels, skilled CS reps are not utilized, advice from front line representatives and tenured employees is ignored. Favoritism, nepotism and sexism are rampant.

Reactie van eMoney Advisor

Thank you for taking the time to provide your feedback with us. eMoney is committed to creating an inclusive, collaborative, and fun environment for all our employees, and we’re pleased to report that our turnover rate is well below the industry benchmark. However, we are disappointed to hear about your negative experiences and are committed to ensuring they do not happen in the future. We have policies strictly prohibiting this type of behavior, as well as reporting hotlines and multiple other ways that our employees may report any incidences should they ever occur. Reports may be made anonymously and without fear of retaliation. We understand that you no longer work for eMoney, but if you would like to help us improve the employee experience, we encourage you to contact us directly at feedback@emoneyadvisor.com. Thank you again for your feedback. We wish you the best of luck in your future endeavors.

Ontdek andere reviews over eMoney Advisor

5,0

18 feb 2026

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great technology and benefits. Incredibly smart people work here!

Minpunten

Teams sometimes can feel siloed.

3,0

26 feb 2026

Sr. client services manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The people are the best part - talented, collaborative peers who care about doing the right thing for clients. The role offers meaningful client exposure, complex problem solving and strong growth in cross functional communication and influence.

Minpunten

Leadership effectiveness and alignment have been a recurring challenge for the past few years. Communication can feel inconsistent, and key decisions are sometimes shared late, after they are effectively final. There is a strong emphasis on being proactive and client first, but leadership does not always model that same urgency and follow through. As a result, teams sometimes make more headway by collaborating directly with each other rather than relying on leadership channels, and clearer ownership and alignment at the top would reduce challenges and improve execution.

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