Pluspunten
My co-workers were great to collaborate with. The free products, hair services, free lunches every now and then.
Minpunten
Upper management changes direction almost daily. No strategy or vision to guide the team. Most importantly, the upper management doesn't really care about solving the customer's biggest pain points — trusting the product, trusting the company, trusting the process. Instead, they employ shady auto-subscribe tactics, which catches most customers by surprise. eSalon believes creating fake blogs that appear to be 3rd party endorsements and tricking their eCommerce customers with dark patterns is a viable business model. They see customers as revenue streams, not as long-term relationships that need to be nurtured in order to make the business thrive. This is what Madison Reed does that eSalon will never do. The company equates hours spent in your chair at the office with being a good employee.