Worst Professional Exprience of My Life - werkgeversreview Account Executive bij gWorks

1,0
6 feb 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

Simple product value proposition (in theory; product is actually full of bugs and customer satisfaction is extraordinarily low due to this). Simple tech stack to use day to day. Transparent commission plan.

Minpunten

Product is full of bugs and does not work properly. Customers are angry and complain daily. AEs are tasked with dealing with this. Poor leadership team - CEO is a former military member and runs the sales team like a bootcamp, micromanaging every step of the process and every second of a day that sellers work. Calculates time spent within company systems to determine how much quanitifiable work each individual has done daily - This number better be 8 hours per day, or else. Sellers are shown on a dashboard to each other weekly, with each member being shamed one-by-one on an organized dashboard that is intended to shame employees. Average tenure of a seller on the sales team is 3-4 months. 2 new sales managers have already come and left. Will be surprised if this company is able to fool any sellers into coming here. Worst professional experience of my life. Focusing on the path forward. It's only up from here.

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Reactie van gWorks
2y
Thank you for sharing your experiences and perspectives on Glassdoor. Each piece of feedback we receive offers us invaluable insights, guiding us toward creating a better workplace for our team and improving the service we provide to our clients. At the heart of our organization is a leadership team that brings a wealth of diverse experiences, including a disciplined and principled approach. We draw upon these varied backgrounds to foster an environment of leadership, teamwork, and excellence. It's important to note that military veterans and their experiences represent a protected class, recognized for the unique perspectives and capabilities they contribute to the workforce. We take this designation seriously and consider including veterans in our team a privilege. We seek an inclusive environment that values and supports the unique contributions of all our employees. We strive for excellence by expecting full-time engagement that ensures our team's productivity and alignment with our goals. This is not about monitoring every minute but about promoting intelligent and efficient work to deliver the best outcomes for our clients. To uphold ethical business practices and accurate reporting, we've introduced robust tools and systems that reinforce integrity and transparency. This approach is foundational to our success, empowering our team to contribute meaningfully towards our shared objectives of excellence. Additionally, we implement standards of accountability and responsibility to help our team achieve and surpass their goals, providing the processes and support necessary to thrive. It's not micromanagement but a commitment to clear expectations and constructive feedback, providing a framework for everyone to excel. We aim to empower our sales team through these accountability standards, equipping them with the processes and support necessary to achieve greatness. We're proud of our product and our team's dedication, which is reflected in our 99% client satisfaction rate and industry-leading client retention. Our product's market demand is a testament to our team's hard work and commitment to excellence. We're committed to learning from every piece of feedback from our current and former employees. Our commitment to making gWorks an exceptional place to work is unwavering. We're grateful for your feedback and wish you the best in your future endeavors.

Ontdek andere reviews over gWorks

5,0
3 jan 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good company to work for

Minpunten

Don't have any so far.

4,0
10 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

🔍 Radical Transparency — From the very first interview conversation, gWorks is upfront about what's working and what isn't. There's no bait-and-switch. You should know what you're walking into, and that kind of honesty builds trust fast. 🚀 Start-Up Energy, — The company is in active growth mode and genuinely needs strong contributors — people who bring ideas, flag hurdles, and help shape solutions. If you like to have a voice, you'll have one here. 🤝 Inclusive Culture — This is a place where people are valued and heard. The team dynamic is one of the standout qualities, and it shows up in the day-to-day. 💡 Ideas Are Welcomed — Leadership isn't just saying the door is open — they mean it. There's a real appetite for fresh thinking and a "what do you think?" culture that's refreshing. 🏗️ The "Builder" Opportunity — gWorks is looking to transition from a smaller org to a more enterprise state. If being part of that transformation excites you, the timing couldn't be better.

Minpunten

Growing pains are real. As with any company in transition, processes and infrastructure are still catching up to ambition. If you need everything polished and perfectly defined, this might feel uncomfortable at times and may not be the right opportunity for you.

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