impact.com

Reviews voor impact.com

Mixed Bag - werkgeversreview Anonieme werknemer bij impact.com

2,0

6 mei 2025

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

impact.com has some strong points—solid products, impressive clients, and a company culture that appears supportive from the outside. There’s definitely potential here, and you’ll find some smart, passionate people to work with.

Minpunten

Unfortunately, the reality doesn’t always match the messaging. There’s a lot of talk about developing people internally, but in practice, opportunities for real growth are limited. The environment feels unstable—people are let go without clear reasons, and often without due process. One day you're working with them - next day you are not. It creates a culture of fear, where trying something new or taking initiative feels risky rather than encouraged. There’s also a sense that internal politics and favouritism play a bigger role than they should in decision-making. Even teams that should be focused on employee development are frequently the ones delivering layoffs, even in their own team. It results in a lack of psychological safety and confusion about what the business actually values or expects from its employees.

Reactie van impact.com

Thank you for taking the time to share your feedback. We’re glad to hear you found value in our products, client base, and the talented people at impact.com—those are strengths we’re proud of. That said, we’re truly sorry to hear that your experience didn’t reflect the supportive culture we strive to create. Feedback about psychological safety, transparency, and internal mobility is incredibly important to us. We're actively working to improve communication around performance expectations, decision-making processes, and career development opportunities. Trust is essential, and we recognize that how we navigate change and manage people matters deeply. We’re committed to learning from feedback like yours and continuously evolving our culture to ensure all team members feel safe, respected, and valued.

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5,0

1 jun 2026

Business development manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

Minpunten

Some teams have to go in 3 days

Reactie van impact.com

Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.

2,0

28 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

Minpunten

Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

Reactie van impact.com

Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.

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