Horribly unprofessional company. - werkgeversreview Remote Repair Technician bij uBreakiFix

1,0
23 jan 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Not many. You get to work on all kinds of devices, broadening your skills. But you can get that at any repair shop.

Minpunten

Horrible management, the worst I've seen in my entire life. (I'm 36) The unprofessionalism is at all levels, as well. Upper and lower. The store manager I had was barely able to run his store, and handle his employees. Upper management wasn't much better. I had an injury on the job and they had no idea how to handle workmen compensation, tried to just shrug me off to choose a hosptial on my own with no instructions. Luckily I knew more about the process then them and got them to go through the correct route... the company literally had to set up a NEW account with the damn clinic with MY cell phone with the lady at the desk as I was bleeding... The store manager I had horrible expectations, the worst of which was: while driving the van as a remote tech, he expected me to go on break and KEEP DRIVING. I don't have to explain why that is illegal... but there were many other issues that fractured my trust in him. They will give you a "route" that is not organized in any way. You will go from town A, to town B, only to go back to town A on the very next repair, and they are HOURS apart. Extremely inefficient. Then when it inevitably becomes a problem with customers cus you WILL be late all the time; they will ask YOU to fix the schedule for them by calling every damn customer and ask them to rechedule the day of... This was not every now and then, this was an issue DAILY. All of this, all of your skills and expertise, and you are paid 15 bucks on hour... I had 6 years of previous device repair experience and I had to FIGHT for that 15, they wanted to give me 14... Don't work here, you're abilities are worth more.

Ontdek andere reviews over uBreakiFix

5,0
5 dec 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

I loved working here. So, laid back and wonderful work environment.

Minpunten

Can't think of any cons.

4,0
19 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Fast Paced, plenty to keep even the busiest hands occupied. - Room to learn an industry that will survive for as long as technology exists. - Some experience can translate well in other fields. - Good opportunity to earn commission through sales if requirements are met.

Minpunten

- If you are ONLY interested in a tech/tech repair focused position, this is not the job for you. Unless you have a decade of experience you will be expected to make sales, bargain for reviews, and go above and beyond at all times to increase store sales. - MASSIVE barriers to earn commissions. - No PTO - No sick days - No upward movement except for extrordinary circumstances. - Falls short of other employers in terms of compensation. - No raises whatsoever once you finish training. - Shady grey-area business practices, straddling the line of breach of contract with partnerships at some points. - You will be asked to lie, mislead, cheat, and manipulate not only customers, but the very partners that keep your stores in business. The partners of uBreakiFix (mainly Asurion) have to constantly update the terms and rules of their partnerships because you are expected to take complete advantage of every single customer that walks in your doors. If you have any sort of moral compass whatsoever, look somewhere else. The best way to survive at uBreakiFix is to KEEP YOUR HEAD DOWN. They don't require experience, but expect to be thrown to the wolves as soon as your 90-days are up. Hit the ground running, keep your head down, and make sure your hands are clean at the end of the day.

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