Ik heb online gesolliciteerd. Ik heb gesolliciteerd bij Harrods
Sollicitatiegesprek
I recently remembered an interview I had here. This occurred a decade ago and I truly hope that their practices have significantly improved since.
The interview was in a group, the candidates had all applied for different departments within Harrods. It became quickly apparent during the role-play exercise that they expected all candidates to have pre-existing knowledge of those departments, and that product training was not going to be offered. See below.
Sollicitatievragen [1]
Vraag 1
I don't want to say which department I applied for specifically, but I will make an equivalent example. Say that I applied to sell small kitchen appliances, the interview question was worded like "roleplay selling this specific model/brand of toaster to a customer". You would be at a disadvantage if you didn't already have that product knowledge and I did not. It's preposterous to expect pre-existing knowledge for what was basically an entry level job. Product knowledge should be taught on the job.
Ik heb online gesolliciteerd. Ik heb gesolliciteerd bij Harrods (Londen, Engeland) in nov 2018
Sollicitatiegesprek
questions about how I work in a team, how do I cope with conflict, what do I do if there’s a complaints.
They asked a series of simple questions about how I resolve conflict and manage unfamiliar situations.
