I applied online and got a response within a week. A phone interview was set up with me with HR who is in the main office in Toronto. Interview, in the beginning, wasn't too hard and it did seem a bit casual. We just talked about my previous experience, why I applied at this particular company and how I can apply my skills and knowledge to become an important team member. At the end of all her questions, the lady said that I don't have enough experience for this position (even though I worked as a manager for 2 years, and have 3 years of selling suits, they are looking for a person with 1 or less than a year of experience as a manager and experience in selling clothes). Then after telling me that, I was offered another job that is so much lower in status and in pay that I felt a bit offended, not going to lie... I still told them I will be interested because right now with our economy good luck finding any type of job, so I was sent an e-mail with personality tests. It wasn't too long, took me 15 minutes to finish both of them and then waited for like 3 days to hear an answer.