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      Sollicitatiegesprek voor de functie Case Manager-International Investigations, Medical Management

      23 sep 2021
      Kandidaat voor anonieme sollicitatie
      Stanton, CA
      Geen aanbod
      Neutrale ervaring
      Gemiddeld sollicitatiegesprek

      Sollicitatie

      Ik heb online gesolliciteerd. De procedure duurde 6 dagen. Ik heb gesolliciteerd bij InSpectre Solutions (Stanton, CA) in sep 2021

      Sollicitatiegesprek

      Initially, it was to have been in-person, but it changed to Zoom. At the start of the interview, the interviewer stated via audio that she would not be using the camera for the interview as she would be referencing my CV. She then said she would turn hers on to do initial greeting. I did as well. 2 staff were on her end and after greetings exchanged, she cut her camera off. Early in the interview, she mentioned 24/7 availability with a 5-minute resolution. I asked for clarity as that was not specified in the job description only that one was to be available to remedy needs as they arose. 24/7 on-call with a 5-minute resolution is a very specific job duty/responsibility that was not listed. She provided confusing info that left me with more questions. Also, the role would entail evening and weekend work following up on subordinate field agents. Additionally, as early as 4am in the morning, outreach with the VP of OP in Switzerland would be necessary. That was also not listed in the job description. Expected hours of work were listed as day and 6:30am - 2:30pm for my time zone. It does mention that the nature of servicing international clients would entail accommodations, and that makes sense, but the more the interviewer talked, the more the job sounded different from the actual posting. Lastly, Fridays would be remote. Again, that's not listed in the job description. It isn't an issue for me personally, but the job description, list of duties and responsibilities, work days/hours needs revamping for just better transparency. The interview ended with the usual remark that she has several interviews this week, and someone will contact me next week with my status.

      Sollicitatievragen [1]

      Vraag 1

      What do you know about the company and the position and what experience do you have to fulfill the role? I answered each part sharing what I had learned from the website and job description and then identified specifics from the job duties and responsibilities that I had direct experience in performing or those that were very similar to my previous experience. The interviewer stated I had nothing that matched the position. I intended to interject a counter to the statement, but because she continued to talk I waited until she took a breath. She ended her discourse about how it really doesn't matter what my skill set is or what experience I have because the company is looking for just 3 qualities: Time Management, Coordination, and Prioritization. I did address the 3 and gave myself high marks for each, but frankly, I was prepared to ask why she took the time to contact me at all. Why did I have to complete 2 assessments prior to final application submission if nothing matters but 3 skills? Why ask me questions about my experience, degrees (I have 2), background and mention reviewing my CV several times, if nothing matters except 3 skills? I do have both matching and transferrable skills and experience for the role but my take away was firstly, that what I would bring to the table was really inconsequential to her and/or the company, and secondly, the interviewer was not skilled in understanding matching and transferrable skills . So, for someone with no experience, according to the interviewer, if you are a person who excels in time management, coordination, and prioritization, then theoretically, you should be a prime candidate.
      Vraag beantwoorden
      1

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