Way too complex of a process for an entry level job. The assessment took about an hour and was part high school SAT and part personality test. The second part was a one way self recorded video submission. After spending an hour and a half of my own time I get an auto rejection, no feedback or anything. A company that asks you to invest so much of your time without ever speaking to you or establishing mutual interest is downright odd. I would not apply in the future.
Sollicitatievragen [1]
Vraag 1
STAR format for all questions. Tell me about a time when, etc.
Ik heb online gesolliciteerd. Ik heb gesolliciteerd bij Progressive Insurance (Colorado Springs, CO)
Sollicitatiegesprek
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Sollicitatievragen [1]
Vraag 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
Ik heb online gesolliciteerd. De procedure duurde 3 weken. Ik heb gesolliciteerd bij Progressive Insurance (Allentown, PA) in mei 2026
Sollicitatiegesprek
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Sollicitatievragen [1]
Vraag 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?