It was informal. There were a few questions that twisted me up a little and I was not prepared for. One was "Give me a good example of superior customer service." Luckily, I had been in an airport restaurant for breakfast lately and there was a young woman who was handling the entire breakfast rush by herself and doing a really good job at it. The service was quick, she was friendly, and a smile never left her face. So I used that as my example.

Hirevue was used, and it was very easy and straight to the point. Took them a little over a week to respond by email. It seems they are taking interviews, aren't hiring anyone, and keeping the job posting up.