I got to know about this walkin from Naukri. Initial process of filteration will be from Group discussion, they dont see content instead they only check about your english proficiency, confidence and communication skills. After GD, general HR will be there. Next day again HR round will be there. Later they will send you to client location and there you will be having technical and HR round.

She(HR) had asked to introduce then after that she told its customer support not technical, when asked why she told i was not good enough and she had doubt that I wouldn't clear the computerized accent round, later i told i have cleared it in amazon and Deloitte, i know im fit for that. She then needed a reason to tell, finally she told if i myself attend i doubt i would clear it. Thats not the way to answer, if she can't clear it why can't i ? That answer was ridiculous and i just came out saying I won't come if its customer support, ur not judging in the right way.