Weโre excited to introduce ๐๐ถ๐ฟ๐๐๐๐ผ๐ป๐๐ฐ๐ถ๐ผ๐๐ โ ๐๐ป๐ถ๐๐ถ๐ป๐ด ๐ฎ๐น๐น ๐ผ๐๐ฟ ๐๐ป๐๐ถ๐ฟ๐ผ๐ป๐บ๐ฒ๐ป๐๐ฎ๐น, ๐ฆ๐ผ๐ฐ๐ถ๐ฎ๐น ๐ฎ๐ป๐ฑ ๐๐ผ๐๐ฒ๐ฟ๐ป๐ฎ๐ป๐ฐ๐ฒ ๐ถ๐ป๐ถ๐๐ถ๐ฎ๐๐ถ๐๐ฒ๐ ๐๐ป๐ฑ๐ฒ๐ฟ ๐๐ต๐ถ๐ ๐๐ถ๐ป๐ด๐น๐ฒ ๐ถ๐ฑ๐ฒ๐ป๐๐ถ๐๐, and fostering awareness, accountability, and action across all levels of the organization. FirstConscious is all about creating positive change: ๐ง๐๐๐ช๐๐๐ฃ๐ ๐ค๐ช๐ง ๐๐ฃ๐ซ๐๐ง๐ค๐ฃ๐ข๐๐ฃ๐ฉ๐๐ก ๐๐ค๐ค๐ฉ๐ฅ๐ง๐๐ฃ๐ฉ, ๐๐ค๐จ๐ฉ๐๐ง๐๐ฃ๐ ๐๐ฃ๐๐ก๐ช๐จ๐๐ซ๐๐ฉ๐ฎ, ๐๐ฃ๐ ๐๐ง๐๐ซ๐๐ฃ๐ ๐๐ฉ๐๐๐๐๐ก ๐๐ค๐ซ๐๐ง๐ฃ๐๐ฃ๐๐ ๐๐๐ง๐ค๐จ๐จ ๐ฉ๐๐ ๐๐ค๐๐ง๐. But weโre not just saying weโre conscious, weโre demonstrating it too. 1. Enrolled as a member of United Nations Global Compact (UNGC), aligning with their 10 principles on Anti-Corruption, Environment, Human Rights and Labour. 2. Weโve also made a pledge to be NetZero by 2050. Through various carbon emission reduction focused initiatives we would achieve our commitment towards Science Based Targets initiative (SBTi) as a part of our short-term emission targets. At Firstsource, we are consciously building something amazing.
Proud moment for all of us at Firstsource! ๐ช๐ฒโ๐๐ฒ ๐ฏ๐ฒ๐ฒ๐ป ๐ฟ๐ฒ๐ฐ๐ผ๐ด๐ป๐ถ๐๐ฒ๐ฑ ๐ฎ๐ ๐ฎ ๐ง๐ฟ๐ฎ๐ถ๐น๐ฏ๐น๐ฎ๐๐ฒ๐ฟ ๐๐ป๐๐ฒ๐ฟ๐ฝ๐ฟ๐ถ๐๐ฒ ๐ณ๐ผ๐ฟ ๐๐ถ๐ด๐ต-๐๐บ๐ฝ๐ฎ๐ฐ๐ ๐๐ถ๐ด๐ถ๐๐ฎ๐น ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ ๐๐ต๐ฒ ๐๐ง ๐ก๐ข๐ช ๐ง๐ฒ๐ฐ๐ต๐ก๐ฒ๐ ๐ ๐๐๐ฎ๐ฟ๐ฑ๐ ๐ฎ๐ฌ๐ฎ๐ฑ. For us, digital transformation isnโt about technology for the sake of it โ itโs about creating real, tangible impact. With Firstsource #relAI, weโre cutting through the AI noise and unlocking its true potentialโdriving responsible digital transformation for smarter, faster business results. This award is a testament to our teams who challenge the status quo every day, finding smarter, more responsible ways to solve problems and create value for businesses and communities alike.
As we close out an incredible #EmergenceCXOSummit2025, we extend our heartfelt gratitude to everyone who made this event a resounding success! From thought-provoking keynotes to insightful discussions, the summit has been a testament to the power of leadership, AI, human potential, and our vision of UnBPOแตแดนโtransforming traditional outsourcing into a driver of innovation and impact. A huge thank you to our speakers, panelists, partners, and every leader who brought their energy, expertise, and vision to the table. Your contributions have set the stage for an exciting future! One thing is clearโAI will shape the future, but human ingenuity will define it. Hereโs to breaking barriers, driving transformation, and making UnBPOแตแดน a reality!
๐ฑ ๐ญ๐ฒ๐ฌ+ ๐ต๐ผ๐๐ฟ๐ ๐ผ๐ณ ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐ ๐ณ ๐ฏ๐ฑ๐ฌ+ ๐๐ฎ๐ฝ๐น๐ถ๐ป๐ด๐ ๐ฎ๐ป๐ฑ ๐ด๐ฟ๐ผ๐๐ถ๐ป๐ด ๐ช ๐ฏ๐ฎ+ โ๐ฆ๐ผ๐๐ฟ๐ฐ๐ฒ ๐ผ๐ณ ๐๐ผ๐ผ๐ฑโ ๐๐ต๐ฎ๐บ๐ฝ๐ถ๐ผ๐ป๐ Together with our NGO partner Thuvakkam, weโre on a mission to sow seeds of change and create a greener, healthier future by planting 1,000+ native treesโturning open land into a thriving urban forest. These trees will provide shade, fresh air, and biodiversity, leaving a lasting impact for generations to come. ๐๐ So far, 350+ saplings have taken rootโthanks to our passionate #SourceOfGood champions, as well as the students and teachers from ZPHS Hyderabad, who joined hands with us in this meaningful activity. But this was more than just planting treesโit was about coming together, giving back, and making a real difference. Because when small actions are done collectively, they create a lasting impact. โจ
๐๐ก๐ ๐ฆ๐จ๐ฆ๐๐ง๐ญ๐ฎ๐ฆ ๐๐จ๐ง๐ญ๐ข๐ง๐ฎ๐๐ฌ ๐๐ญ #๐๐ฆ๐๐ซ๐ ๐๐ง๐๐๐๐๐๐๐ฎ๐ฆ๐ฆ๐ข๐ญ2025! The day kicked off with powerful insights from industry leaders, sparking conversations on transformation, innovation, and the future of work. Our MD & CEO, Ritesh Idnani, set the stage with a bold perspective on the game-changing shifts reshaping industries - and how Firstsource is helping clients stay ahead. Then, Phil Fersht, CEO & Chief Analyst at HFS Research, delivered a compelling keynote on AI, the convergence of services and software, and navigating uncertainty in the age of #GenAI. The discussions didnโt stop there! Engaging panels with our clients explored the challenges and opportunities in reimagining the workforce to keep pace with change. ๐ฒ๐๐ ๐๐๐๐๐๐๐๐๐? ๐จ๐ ๐๐๐, ๐๐๐๐๐๐, ๐๐๐ ๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐.
๐ญ๐ต๐ฑ ๐ต๐ผ๐๐ฟ๐. ๐ญ๐ฐ๐ณ ๐๐ผ๐น๐๐ป๐๐ฒ๐ฒ๐ฟ๐. ๐๐ผ๐๐ป๐๐น๐ฒ๐๐ ๐บ๐ผ๐บ๐ฒ๐ป๐๐ ๐ผ๐ณ ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐. Our #SourceOfGood champions have once again come together to #MakeItHappen - one braille card at a time. With unwavering passion and dedication, they crafted cards filled with numbers, alphabets, and messages of encouragement, each one a beacon of support for students with visual impairments. In partnership with Samarthanam Trust for the Disabled, Bangalore, these learning aids will help students not just read and learn, but also build confidence and independence. More than just resources, these cards carry the warmth of human connection - the belief that every child deserves the tools to dream, achieve, and thrive. ๐ง๐ต๐ถ๐ ๐ถ๐ ๐๐ต๐ฎ๐ ๐ฒ๐บ๐ฝ๐ผ๐๐ฒ๐ฟ๐บ๐ฒ๐ป๐ ๐น๐ผ๐ผ๐ธ๐ ๐น๐ถ๐ธ๐ฒ. ๐ง๐ต๐ถ๐ ๐ถ๐ ๐ต๐ผ๐ ๐๐ฒ ๐บ๐ฎ๐ธ๐ฒ ๐ฎ๐ป ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐โ๐ผ๐ป๐ฒ ๐๐ต๐ผ๐๐ด๐ต๐๐ณ๐๐น ๐ฎ๐ฐ๐ ๐ฎ๐ ๐ฎ ๐๐ถ๐บ๐ฒ.
Over the past two days, our Leadership and Sales teams have been ๐๐๐๐๐ข๐ง๐ together at the ๐๐ฅ๐จ๐๐๐ฅ ๐๐๐ฅ๐๐ฌ ๐๐ฎ๐ฆ๐ฆ๐ข๐ญ in Orlando, in Florida, USA. From ensuring a highly networked organization, strengthening partnerships, to sharpening strategies, theyโve been setting the stage for an exceptional and disruptive FY26! Through deep dives with our senior leaders and thought-provoking discussions with industry experts, and partners, the focus was clear - ๐ฎ๐ง๐ฅ๐จ๐๐ค๐ข๐ง๐ ๐ ๐ซ๐จ๐ฐ๐ญ๐ก, ๐๐๐ฏ๐๐ง๐๐ข๐ง๐ ๐๐, ๐๐ง๐ ๐จ๐ซ๐๐ก๐๐ฌ๐ญ๐ซ๐๐ญ๐ข๐ง๐ ๐ฉ๐๐ซ๐ญ๐ง๐๐ซ๐ฌ๐ก๐ข๐ฉ๐ฌ ๐ญ๐จ ๐๐ซ๐๐๐ญ๐ ๐ฅ๐๐ฌ๐ญ๐ข๐ง๐ ๐ข๐ฆ๐ฉ๐๐๐ญ ๐๐จ๐ซ ๐จ๐ฎ๐ซ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ. A massive shoutout to our incredible speakers, partners, and every #Firstsourcer who brought their passion, insights, and energy to make this summit a game-changer!
๐พ๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐ ๐๐ ๐ ๐๐๐ ๐๐ ๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐, ๐๐๐ ๐๐ ๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐. At our ๐๐ฅ๐จ๐๐๐ฅ ๐๐๐ฅ๐๐ฌ ๐๐ฎ๐ฆ๐ฆ๐ข๐ญ #๐ ๐ข๐ซ๐ฌ๐ญ๐ฌ๐จ๐ฎ๐ซ๐๐๐๐จ๐๐ซ2025, we engaged deeply with our partner network, showcasing how ๐ญ๐ซ๐ฎ๐ ๐๐จ๐ฅ๐ฅ๐๐๐จ๐ซ๐๐ญ๐ข๐จ๐ง ๐๐๐ง ๐๐ซ๐๐๐ญ๐ ๐ฅ๐๐ฌ๐ญ๐ข๐ง๐ ๐ข๐ฆ๐ฉ๐๐๐ญ ๐๐จ๐ซ ๐จ๐ฎ๐ซ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ - ๐ฅ๐ข๐ค๐ ๐จ๐ซ๐๐ก๐๐ฌ๐ญ๐ซ๐๐ญ๐ข๐ง๐ ๐ ๐ฌ๐ฒ๐ฆ๐ฉ๐ก๐จ๐ง๐ฒ ๐ฐ๐ก๐๐ซ๐ ๐๐ฏ๐๐ซ๐ฒ ๐ง๐จ๐ญ๐ ๐ฆ๐๐ญ๐ญ๐๐ซ๐ฌ. From thought-provoking panel discussions with Shantanu Gangal from Prodigal, Deepak Kinger from EvoluteIQ, Amar Vaidya from Celonis, and Raghu Ravinutala from Yellow.ai โ expertly moderated by Sreejit Ankarath, Head of Partnerships at Firstsource โ to meaningful dialogues with our leadership team, every conversation was designed ๐๐ ๐๐๐๐๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐, ๐๐๐๐๐๐๐๐๐๐, ๐๐๐ ๐๐๐๐๐๐๐๐ ๐๐ ๐บ๐ถ๐จ๐น.
In an uncertain world shaped by #AI and disruptive technologies, ๐ถ๐โ๐ ๐๐ถ๐บ๐ฒ ๐๐ผ ๐ฝ๐ฟ๐ถ๐ผ๐ฟ๐ถ๐๐ถ๐๐ฒ ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ, ๐ถ๐ป๐ป๐ผ๐๐ฎ๐๐ถ๐ผ๐ป, ๐ฎ๐ป๐ฑ ๐ผ๐๐๐ฐ๐ผ๐บ๐ฒ-๐ฑ๐ฟ๐ถ๐๐ฒ๐ป ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐. ๐๐'๐ ๐๐ถ๐บ๐ฒ ๐๐ผ ๐ฟ๐ฒ๐ถ๐ป๐๐ฒ๐ป๐ ๐ผ๐๐ฟ ๐๐ฎ๐๐ ๐ผ๐ณ ๐๐ผ๐ฟ๐ธ๐ถ๐ป๐ด. ๐๐ป๐๐ฟ๐ผ๐ฑ๐๐ฐ๐ถ๐ป๐ด ๐จ๐ป๐๐ฃ๐ขแตแดน - Firstsource's ๐ฏ๐ผ๐น๐ฑ ๐ป๐ฒ๐ ๐ฎ๐ฝ๐ฝ๐ฟ๐ผ๐ฎ๐ฐ๐ต ๐๐ผ ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐ ๐๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป. With UnBPOแตแดน, weโre not just redefining the industryโweโre shaping the future, building a next-generation, AI-driven organization ready to lead in an era of rapid change. Itโs more than an evolution; itโs a fundamental shift in how we empower businesses to thrive in a dynamic, AI-first world.
In an insightful interview with Electronic Health Reporter, Venkatgiri Vandali, President of Healthcare and Lifesciences at Firstsource, explores how AI copilots and autonomous agents are eliminating complexity and delivering real impact. โ Streamlining administrative workflows โ Reducing costs โ Improving both provider efficiency and patient outcomes
