With 160,000 people around the globe, we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. The company would not be where it is today without the amazing employees that make Sitel Group a desired destination for learning and growth.
Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, has been named a 2023 Leader in Diversity by the Financial Times and Statista. The Financial Times and Statista collaborated for the fourth time to compile the ranking for 2023. This year’s eligibility criteria included only those companies with a written policy on diversity and inclusion, or a public commitment to diversity.
Out of tens of thousands considered, Sitel Group and its CEO Laurent Uberti were honored for Best Company Culture, Best CEO, Best Company for Women and Best Company for Diversity. These awards come after Sitel Group won three Comparably Awards in Q2 that recognized large and small companies that are implementing positive culture changes within their organization. Read more!
We celebrated out the first-ever Peak Awards in beautiful Paris, where we hosted our Six Peak winners, or Mountaineers. The Peak Awards is the global awards program and a key operational standard at Sitel Group® designed to recognize those who operate at peak standards – consistently – across all key performance indicators (KPIs).
The Big MAX Book Drive was organized as part of several global activities during MAX Week 2022 to celebrate our culture, our people, and our commitment to education and growth through knowledge. This global initiative's many local beneficiaries are schools, churches, daycare facilities, homeless shelters, libraries, and NGOs. The donation numbers reflect individual donations made by work-at-home associates and book drives organized by our local wellbie and CSR teams.
As part of the Conversation at HeART project, and with the support of Jeune Création and Airbnb, Sitel Group® is introducing the first-ever Nomad Art Prize. This award allows one talented artist to travel to MAXhub “artist residences” in three different cities to create meaningful artwork across cultures. Read more about it in the article!
From October 28 till October 31, we had the second edition of the virtual races. A weekend, when we were called to be our best by moving forward. We had 2,790 participants and 465 finalists across the world in all three distances - 5K, 10K, and 15K. Congratulations to everyone who participated and pushed their limits yet again.
How can burnout be prevented and what measures can be taken to promote associates' wellbeing? Read in today's article more about different ways to prevent burnout in the workplace.
The world of work has undergone major changes over the last couple of years. The “new work” has become the buzzword of the moment. Read more about its evolution and how Sitel Group® puts it into action with its program Sitel® MAX.
Sitel® MAX is a global program designed to improve the associate experience, by tapping into the collective genius of our people. From October 1-7, we're celebrating the Sitel MAX Week. Let's all wish MAX a HAPPY BIRTHDAY!
