Real stories and real results from Tron Solar. At #Sunnova, we understand the vital role our dealer network plays in delivering exceptional service to our customers. That's why we partner with the best and most trusted dealers – empowering small, local businesses to thrive while providing top-quality energy service solutions to communities nationwide. Learn how to grow your business with us: https://bit.ly/3R4QE3A #GrowWithSunnova
Not only does Sunnova prioritize consumer protection internally, but we also promote consumer protection best practices across the country. We believe in advocating for government regulations that prioritize consumer protection in the solar industry. Ensuring transparency, fairness, and accountability is crucial in safeguarding the interests of consumers. Here are our recommendations for state and federal implementation to ensure consumers are protected throughout their solar journey.
At Sunnova, our dedication to our customers is at the core of everything we do. We believe in providing more than just solar and battery storage solutions - we're committed to delivering peace of mind and exceptional service throughout our customers’ journey with us. That's why we offer the longest available warranty in the industry, ensuring our residential customers’ investment is protected for 25 years. Our Global Command Center stands ready to monitor home solar systems and provide top-notch customer service whenever needed – but our commitment to consumer protection doesn't stop there. We're actively promoting best practices nationwide to ensure all consumers have access to reliable and ethical solar solutions. Our customers are our number one priority and we will continue to advocate for industry practices that protect consumers.
Yesterday, our team met for a Town Hall to discuss the close of 2023. We heard from our CEO John Berger, CFO Robert Lane, COO Paul Mathews , and CRO Michael Grasso about the state of our industry, our 2023 Q4 earnings, and wins from last year. As we continue into 2024, we're confident it will be a year of continued growth and transformation. hashtag#WeAreSunnova
Today, we're excited to share our 2023 Q4 earnings report! We continue to transform the energy landscape, challenge the status quo, and offer customers greater choice to help meet society's ever-increasing energy demands. Take a closer look at the highlights from the past quarter as we continue to grow and innovate in the hashtag#cleanenergy industry. Here's a breakdown of our performance and progress in Q4: 🧡Surpassed 400,000 customers 🖥️ Expanded our GCC to redefine customer service in the industry 🔋 Participated in LUMA Energy's CBES Program ☀️ Installed hashtag#solar and hashtag#batterystorage at Portal de Amor with Empowered By Light and WindMar Home Check out our full earnings report: https://bit.ly/3Itlst7
Unlike many service providers, we don’t compete with our national dealer network of solar experts — rather, we are solely focused on helping them win. We team up with a select group of established local solar installers who know their communities inside out, ensuring top-notch service. Sunnova provides cutting-edge tech and national support for quick, reliable service. Each installer meets our strict standards for expertise, service, and ethics. Thank you, Edwin & Skyline Smart Energy, for trusting us to help your business grow. Learn how to hashtag#GrowWithSunnova: https://bit.ly/3R4QE3A
Take a look at the significant progress we've made in transforming our service department over the past year. At Sunnova, we're dedicated to delivering top-notch service that exceeds expectations while offering competitive pricing that ensures value for our customers. Continuously leading the charge in the energy sector, these efforts exemplify our commitment to ethical practices, sustainable growth, and customer satisfaction. ⚡
We believe that energy affordability and reliability should be accessible to everyone, regardless of geography, economic standing, age and political beliefs. We partner with trusted local solar installers who have deep expertise in their communities to deliver top-quality service. With industry-leading technology and national support, Sunnova ensures promptness and reliability. Every installer upholds our high standards for expertise, customer service, and ethical business practices. As allegations arise, we investigate and require that appropriate action be taken. We place great importance on upholding high standards of integrity in all our dealings. We employ a contract validation process to verify customer identity and ensure understanding of contract terms before proceeding with solar contracts. If any issues arise during validation, Sunnova takes necessary action, including removing the dealer salesperson from our platform. In the unfortunate situation where a customer passes away, Sunnova's commitment extends to assisting the customer's family by ensuring that agreements can be seamlessly transferred to the new owners. When extenuating circumstances exist, we remain ready and willing to find fair and equitable solutions for our customers. Sunnova enables homeowners to generate and use their own energy, providing control over costs and resilience against external factors, amid rising utility rates and limited energy network control. This trend underscores the importa
John Berger, our Founder & CEO, champions consumers' right to choose, advocating for competition as the bedrock of a modern, reliable, and hashtag#sustainable energy system. This approach empowers consumers to decide their own hashtag#energy providers, puts an end to monopolies, and welcomes private-sector competition. Today's reliance on federal subsidies is unsustainable, distorting markets and stifling investment. A market-driven approach, accelerates the hashtag#energytransition, benefiting both investors and consumers. It's time for change.
Feeling the love today and every day for all of our valued customers. Happy Valentine's Day to our Sunnova family. Thank you for being the heart of hashtag#Sunnova! 🧡
