Maya Geary (she/her) just celebrated 10 years with Thumbtack. She’s a Design Program Manager for our UX Design team, coordinating studies that lead to impactful research insights used to make Thumbtack better for our consumers. Get to know Maya and why Thumbtack’s people and culture have kept her here for a decade.
Thumbtack has 9 employees that have been with us for 10 or more years. Today we’re celebrating Jennifer D. (she/her), Director, Trust & Safety. Her favorite Thumbtack Value? Own it. Jennifer knows that while we have an incredible community of employees, we thrive when everyone makes an impact by following through on commitments and taking big swings.
At Thumbtack, our core values are everything — which is why each year, we honor employees who truly embody our values. Our Values Awards winners were nominated by their peers and leaders across the company for the work they put in every day to support one another and the company. As part of each winner's prize package, they received funds for a paid vacation or experience of their choice as well as a stipend for a home project! 🎉 Elie Malkoun (he/him), Senior Paralegal, won the Choose Teamwork Values Award and went on the honeymoon of a lifetime to Japan.
One of the perks of working at Thumbtack is using Thumbtack Bucks. Every quarter employees get reimbursed for hiring local service professionals on Thumbtack. Employees use their Thumbtack Bucks for anything from hiring personal chefs for a special date night or to repair cracked tiles in their bathrooms, like Will Connor (he/him), our Director, Brand Management.
We’re thrilled to announce that Susan Greenspon Rammelt has joined Thumbtack as our Chief Legal Officer. With over 30 years of legal experience, Susan has served as a corporate transactional partner at some of the country’s largest law firms, with her most recent role being Chief Legal officer at SmileDirectClub. Get to know more about Susan and why she choose Thumbtack in her recent interview with our CEO, Marco Zappacosta: https://lnkd.in/gkS8fzty.
With our Thumbtack Bucks benefit, employees can get reimbursed for hiring local service professionals on Thumbtack. Tania Dworjan (she/her), Senior Conversion Rate Optimization Manager, found a pro to help support and make her life easier when she needed it most. “Between being a full-time caregiver to my mom and my own health issues, cleaning and organizing wasn’t a priority. I’d been living with a lot of unpacked boxes from a recent transition, so I had a full cleaning service from Thumbtack come clean my house. They unpacked and organized my bookcases so that I could have a whole section of my living room back.”
Our Chief Product Officer, P.J. Linarducci recently joined the Product Thinking Podcast with Melissa Perri. In the episode, he details Thumbtack’s product evolution — from a marketplace to a comprehensive service aimed at helping homeowners navigate the complexities of homeownership. He also explores the challenge of balancing innovation with optimizing a product’s established value proposition, shares insights on execution vs. strategy and talks about how product leaders can foster collaboration without relying solely on authority.
In this season of gratitude, we’re reminded of the incredible journey and growth our team members experience here at Thumbtack. 🌟 From career pivots and personal milestones to balancing work and life, we’re thankful for the opportunities that allow our employees to thrive. Hear from Angeline Vu, Oliver Pucker and Cailee Markosian about how they’ve grown, connected and made an impact with Thumbtack’s support.
At Thumbtack, the journey sometimes comes full circle. David Meppen (he/him), began his career at Thumbtack as a Customer Service Rep and then went on to pursue many other endeavors. After gaining experience outside, he realized that the culture, impact and people were what he missed most — and now he’s back as a Sales Operations Analyst, making a difference once again.
We’re excited to share that we’ve been named on Newsweek and global research firm, Statista's list of America’s Best Customer Service 2025. The list recognizes over 700 brands across 163 categories that are focused on delivering exceptional customer service experiences. Every day in every county of the U.S., people turn to Thumbtack to complete small fixes, routine maintenance, and major improvements. With over 11 million 5-star projects and counting, we’re committed to empowering homeowners to take control and local businesses to grow.
