Proton Service Advisor

Job Description:
1. Attend customer daily service needs as compliance to SST procedures.
2. Manage service appointments registration.
3. Promote service and parts sales.
4. Execution of CS related duties and responsibilities.
5. Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly.
6. Handle customer complaints and ensures high customer satisfaction.
7. Conduct 1 day before appointment reminder to customer.
8. To regularly update customer's parts status by using Parts Ordering Tracking Sheet (POTS).

Requirement:
1. SKM/Diploma in Automotive/ Mechanical, Business/Administration/Management or equivalent
2. Minimum 1 year of working experience in automotive industry
3. Proficient in Microsoft Office
4. IT literate
5. Excellent communication skills
6. Able to speak proficiently in English and Malay
7. Possess a valid class D driving license

Benefits:
a) Annual Bonus
b) Increment
c) Medical Benefits

Location:
Proton Aapico Motors 3S-Cheras
Lot 4523(D), Batu ½, Jalan Cheras, Taman Sri Bahtera, 56100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.

Job Type: Full-time

Pay: RM1,800.00 - RM3,500.00 per month

Benefits:

• Opportunities for promotion

Application Question(s):

• What is your current & expected salary?

Experience:

• automotive: 1 year (Preferred)
• Service Advisor: 1 year (Preferred)

License/Certification:

• Class D Driving License (Preferred)

Work Location: In person