What a nightmare! - werkgeversreview Anonieme werknemer bij ADP

1,0
3 jul 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very few pros. So many changes and lay-offs, so much uncertainty. Hard to find a positive within the disruption.

Minpunten

Incredibly stressful and no support or mentoring given to employees to help ensure their success and promote work-life balance. Mandates on OT restrictions only lead to more stress and totally unrealistic expectations. Clients cannot possibly get the best service under these circumstances. There is no way for teams to be successful in this situation and management simply does not care or is not competent enough to addess the issues. Many experienced managers and employees have been laid off, leaving a huge gap in quality leadership and expertise. Employees and their dedication and contributions are clearly not valued at all. Perfect example of how not to run a client support and account management org. Customer success? Teammate success? Non-existent.

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Reactie van ADP
7y
Thank you for your review of the Elk Grove location and you insights into the current management. We take this feedback seriously and have shared this review with our HR leaders.

Ontdek andere reviews over ADP

5,0
30 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good opportunity and work environment

Minpunten

Sales process can be out of your hands at times

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Reactie van ADP
1mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor.
1,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Minpunten

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
avatar
Reactie van ADP
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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