Not Balance Role - werkgeversreview Account Manager bij ADP

2,0
11 jan 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Room for promotion is there. You start off as an Associate Account Manager then promoted to Account Manager. Salary after promotion $65K.

Minpunten

There is no balance. You will receive a client base of 40 to 50 clients. You are responsible in resolving your client payroll questions and needs. Which your clients can be very rude. In addition, it is also call center where you have to take other Account Manager’s client calls. Managers want you to follow the 80/20 rule. On the phone 80% taking inbound calls in addition you having to balance your own client base 20% of the time. You also cannot take off the months of November and December due to year end and making sure employers get their W2s. You’ll have to depend on support specialist to answer your questions where they are already bogged down by trying to keep with all the questions they are receiving from the team. They are not always available. Work life balance is not there!

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5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits are available to employees

Minpunten

None at this time Thank you

2,0
15 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Minpunten

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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Reactie van ADP
3d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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