Too much brainwashing - werkgeversreview Anonieme werknemer bij American Express

1,0
29 jul 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company benefits and salary.

Minpunten

- Management is constantly only talking about building relationships as the way to be promoted. - Employee cannot fully be themselves, they have to blend into the mold the management want to create - A lot of herd mentality, whoever who disagrees to them will silently suffer - Micromanaging staff to the maximum - Staff at lower levels all will suffer - Although company discourages discrimination, discrimination happens all the time and there is nothing the employee can do about it. When a case is lodged over to the internal whistleblower team, the victim gets a serious repercussion, questioned by their leaders and they will try to take action against the reporter. - Does not help employee who are not performing too well. While it is survival of the fittest in every big corporation, but AMEX in Malaysia is cold blooded. The management only keeps the people they want to keep. - Country Executive Team tries to pretend to be nice and polite. Always try to brainwash the employees to vote for the company so that they can win JD Powers Award or AON Hewitt.. but the truth is, people are really afraid of doing otherwise because of repercussions. Even posting this in glassdoor is a risk to all the employees because they will silently investigate who the employee is and take action against them

Ontdek andere reviews over American Express

5,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great work-life balance and benefits

Minpunten

Outdated systems and people repeating work

3,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Minpunten

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle