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      American Express

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      Reviews voor American Express

      Use to be great place to work but over last few yrs deteriorated - werkgeversreview Risk Manager bij American Express

      2,0
      8 jun 2013
      Risk manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Internal transfers to other positions and dept are common and easy at manager level.

      Minpunten

      Getting a director + job internally is impossible without sponsorship and knowing the hiring leader in advance. It's run like a HS organization, ie it's who you know not what you know. It's highly political and inefficient. Every 5 yrs the company cuts head count by 10% and reorg. Leaders assigns jobs out to you and you end up in a new group/ boss and the message is, be thankful you have a job.

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      5,0
      9 jun 2026
      Vp of operations
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      World class organization Culture Perks

      Minpunten

      Work life balance Time off

      3,0
      8 jun 2026
      Consumer banking
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Minpunten

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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