Strong leadership is an underestimated variable. - werkgeversreview Client Manager- GMS bij American Express

4,0
26 jun 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Flexibility- I don't need great work life balance, but this organization really encourages us to work smarter and not longer. Prioritize, think about the 5 Organization goals and push on forward. There are days you will have to work over 5:30 pm, but it's really rewarding when there are also days you can leave here at 5 on the dot. -Leadership- I was on the Consumer Marketing side at one point and I don't think I liked my job or the company-- but my Director at the time really worked hard to make sure his team was happy and he made working fun. Now that I am on the Merchant side, the culture my previous director carried in Consumer is really fostered in my new organization. It really is why AXP has been successful, its leadership- open communication, foster its employees at all levels, have the hard conversations, think about the future and the next steps, and be kind-- Ed Gilligan philosophy. - Opportunity for growth- There's always opportunity for growth, you just have to take the initiative to get to the next level/team.

Minpunten

- Pay isn't terrible but it is not comparable to "real" banks, but this isn't a real bank - The launch time for any initiative takes about 2 months to launch, in the tech and marketing industry, this is equal to 2 years - Not all organizations in AXP foster the same leadership/people mindset - I think it's hard for introverts here because this is a people company.-- Which means you have to own your own brand; coffee chats, meeting new people, and selling yourself. Not everyone can do this, so it hinders people's ability to move around. But I think if you secure an advocate, even if it's your own boss, that can be a solution. - They hire extremely talented external employees and put them in less-than-fitting roles. If your analyst takes the initiative to automate and essentially fire himself/herself from their job- maybe the role was not challenging enough and you should think to find a job to promote he or she within the company to retain the talent

Ontdek andere reviews over American Express

5,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free lunch in the cafe. Everyone’s nice.

Minpunten

Audit is just such a boring job. Lot of change going on right now

3,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Minpunten

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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