Bad experience - werkgeversreview Marketing Executive bij American Express

1,0
11 jun 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Financially the company itself is doing well, pulled through covid with great results, sense of job security. Carte déjeuner avec 10e par jour travaillé donc 6 à la charge de la boîte.

Minpunten

Horrible management and I’ve had 3 different managers, they expect people to work really late hours with no recognition or benefits. People burn themselves out and the turn over is very high. There are lots of issues of pay discrepancies between employees working the same role and with the same level of experience. HR and Payroll teams are either snakes or just useless and actively unhelpful. Your manager gives you a grade at the end of each year, whether you get a bonus or not is based on this grade. The management there is also very patronizing especially to younger employees, there are very serious issues of race discrimination at the Paris office, some of my black colleagues have resorted to hiring a lawyer to get compensation. (Which is the only way HR will at least hear you out). Any mental health benefit at this company is just smokes and mirrors,

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5,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

World class organization Culture Perks

Minpunten

Work life balance Time off

3,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Minpunten

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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