For the most part, it’s a lot of solo work that will eventually lead to mental and physical exhaustion in a short time. - werkgeversreview Store Manager bij Extra Space Storage

2,0
18 jan 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Like any entry level job, most people can do it but know how to use a computer and Microsoft software. Be prepared to work a lot of solo shifts and be kind of on your own but know that you’re being remotely micromanaged. Descent gig but the pay is kind of low for the level of perfection they expect placed on usually just one person normally working a Site. They do have pretty good benefits and the PTO and paid holidays off make it a semi-tempting offer to stay. You also could get a basic small apartment at some of the really old sites but expect your hourly pay to go down and to have certain strings attached to that.

Minpunten

Since the new CEO took over in 2016, things have changed progressively. It use to be a better managed company before that so company culture is in decline. Every district is a little different I suppose but I lost respect for my upper management and the support leaders when they started playing favorites and disrespecting their hardest workers. Extra Space is a little broken right now as a company and that’s too bad because they use to be better. Be prepared to be treated like a work tool eventually and a lot of empty promises from your District Manager so he/she can make ends meet and keep you strung along. Turn over is moderate to high here. The longer you stay the more you feel the company strain of just trying to get paid to do your job.

Ontdek andere reviews over Extra Space Storage

5,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

My personal level of comfortability and confidence have been reinforced through this promotion and I am excited to implement everything I've learned so far onto this new opportunity.

Minpunten

My stress level has also been amplified just a bit since I am now fully in charge

3,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Minpunten

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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