Weigh your options - werkgeversreview Assistant Manager bij Extra Space Storage

2,0
1 apr 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

You get consistent 40 hours per week, but your day off consistently rotates, so you never know what day you will be. Slow work environment. Bonus money for how the store performs.

Minpunten

As an AM, you are expected to go anywhere and everywhere in your district no matter how far away it is. I was supposed to cover stores from Lecanto to lutz. That is way too far. In addition, the people scheduling had their favorites that they didn’t send to other cities except if it was absolutely necessary, while others were gone all the time. Then what sense does this make? Person 1 would be assigned to store 1, but is scheduled for store 2 while person 2 is scheduled for store 1. Hours are still being used up in both stores… keep the people assigned to stores in their stores to help their customers that they have built rapport with. On top of this, I was hired with the pitch that you get mileage and drive time, but the mileage you claim is the difference of what you actually drive and your normal drive. Then they did away with travel time because too many people were having to leave early. Inconsistent scheduling that makes no sense. I was told a store was supposed to have double coverage and that I was her only day of it, but she still had someone else scheduled there another day. You CANNOT have over 40 hours. If you get called in on your day off, you are expected to take a longer lunch to compensate. Some days drag on and on because it’s so slow.

Ontdek andere reviews over Extra Space Storage

5,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits Work life balance Culture

Minpunten

More advancement opportunites in SLC versus chicago

3,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Minpunten

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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