Do not work here - werkgeversreview Brand Ambassador bij HelloFresh

1,0
28 jul 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

gain work experience -- but not quality work experience

Minpunten

horrible management lie during interview about the position rarely get your full 40 hours no ability to move up favoritism is very real -- if your manager doesn't like you, they will set you up to fail

avatar
Reactie van HelloFresh
6y
Thank you for taking the time to share this review of your experience at HelloFresh on our sales team. Our Brand Ambassadors are the face and voice of HelloFresh in our communities in Dallas. We work to ensure that our recruiters are honest and transparent about the nature of the role and that our job descriptions are up-to-date so that everyone who applies understands the requirements of being a Brand Ambassador. The most important responsibility is to speak to the community about HelloFresh and change the way that people eat forever, by helping future customers experience to our product. We try to ensure all Brand Ambassadors are scheduled for 35-40 hours of work per week, unfortunately there are times where this is not possible based on the availability and variety of events. While it sounds like there was some opportunity for improvement during your tenure on the sales team, we appreciate you sharing this feedback with us, and we have passed it directly along to the sales leadership team here at HelloFresh.

Ontdek andere reviews over HelloFresh

5,0
12 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good job great benefits can be

Minpunten

Fast paced environment can be

avatar
Reactie van HelloFresh
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1,0
13 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Minpunten

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
avatar
Reactie van HelloFresh
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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