If you need a paycheck, it's a great place to work! - werkgeversreview Reservations Agent bij JetBlue

5,0
25 feb 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work opportunity, limited monitoring, flexible schedule options, generous 401k plan, generous Health Savings Account, Flight Benefits, and Great Health, Dental, and additional insurance benefits. The company celebrates transparency and really has an open door policy. It's okay to express dissent and know that it won't be held against you. The IT and Technology department do a fantastic job. I didn't appreciate it until I went to work for another airline.

Minpunten

Annual increases are small. Everything is determined by seniority and it's hard to get seniority because there are so many people who have been there for 23 years. Mandatory Code reds mean you have to work...even on your day off if there is high call volume. The Reservations department is filled with a whole lot of people who want flight benefits, but don't want to work. So everyone is continually trying to get out of working and unload shifts. You're not allowed to submit same day PTO if you have an emergency arise.

Ontdek andere reviews over JetBlue

5,0
28 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great place to work for

Minpunten

none from my experience there

3,0
11 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Minpunten

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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