Auto & Home CSR - careful before you apply - werkgeversreview Customer Service Representative bij MetLife

1,0
27 aug 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice people, company’s reputation

Minpunten

Dreadfully complex database interfaces. Often had to go through five or six separate (different design) systems for one customer. Two separate help databases? Hello?

Ontdek andere reviews over MetLife

5,0
11 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work life balance, competitive salaries

Minpunten

Busy peak season usually from Sept - March

2,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work and flex time.

Minpunten

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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