New frontier of fear - werkgeversreview Anonieme werknemer bij MetLife

2,0
27 aug 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The benefits are good including pension plan, culture is good, lots of nice people.

Minpunten

Antiquated systems (still using dos based) and changes are not thought through or planned or communicated well. This new frontier has been nothing but negative impact to employees with layoffs and unnecessary org changes. Letting go of some really awesome talent for no reason. Every time they create a new system it’s basically just a Band-Aid for the old one and then we have to use both systems instead of just one. The CSC job is just a catch all for anything that any other department doesn’t want to do. The pay is low compared to other carriers and there are people that have been there for many years earning less than new hires out of college. many people are overworked and underpaid. Lack of consistency with return to office if the idea is collaboration then why don’t all departments have a hybrid schedule that are close to the office? Make it make sense.

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5,0
7 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture that actually cares about customers and employees

Minpunten

Old school and Legacy environment

2,0
16 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Minpunten

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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