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Extremely poor pay for the work required. - werkgeversreview Medical Scribe bij Nuance

2,0
14 sep 2018
Aanbevelen
Goedkeuring directeur
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Pluspunten

- work from home - employed position, not independently contracted - very communicative company - feels very connected even though nearly everyone is a remote worker The best thing I can say about this company is that they have got it together communication-wise. They have a good training staff and training program. There is a Facebook Work connection that brings coworkers together, and the CEO delivers weekly video reports.

Minpunten

- requires much more medical interpretation than transcription - it is not as flexible as advertised, as you have less than a full day to complete all your charts. - every team lead has different rules and expectations which do not match training This is not a transcription job. Transcription plays no role whatsoever. If it were, it would probably be much easier. Instead, you are listening to doctors' exams/notes and creating a medical record of each patient encounter. Although they will hire people who do not have a medical background, it is very difficult to figure out the context of the patient encounters in order to know how to fill out the chart accurately. I thought the training was great and very comprehensive on how to write charts. When I graduated training and was assigned a team, my supervisor basically demanded I throw the whole thing out the window and do it her way. I struggled with it since the company has standards and I did not want to break the standards to write my charts. Before long, I was transferred to a different team lead, who had a different set of expectations for filling out charts, which also were not in line with the company standards. Because I'm a perfectionist and because I don't have the medical knowledge to be able to translate the doctor-speak, I spent hours trying to figure out terms and decipher what the physicians were actually doing during the exams. I was frustrated A LOT. The pay is lower than any transcription job I've ever taken, and a lot more is involved in this role than listening and writing down what's said. Interpretation and translation are also of utmost importance, and the company does not pay fairly for the services they expect from their scribes.

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Reactie van Nuance
7y
Thank you for your input and advise. We are constantly trying to improve. iScribes is indeed not a transcription group, and what we do is much closer to what a ghost writer would do for an author than anything else. We are sorry that we were not a good fit for you and wish you the best. Andrea

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5,0
13 feb 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great work environment People are nice

Minpunten

Nothing I can think of

4,0
9 apr 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Minpunten

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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