Very Toxic, Broken Promises, NO Compensation - werkgeversreview Care Coordinator bij Optum

1,0
9 mrt 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

My co-workers are the only reason I stay.

Minpunten

Where is HR? If an HR rep was actually involved, half of the things this company gets away with would stop. I have come close to getting legal representation multiple times. Last year we were told we would not be receiving our normal bonuses but to expect good things come Feb (review time). Most, if not all, of us did not get ANY compensation changes. AND we were illegally told to not discuss our wages with our coworkers. I have been here for 4 years, this company is NOTHING like how I started. I cannot even promote the same way. This is a dead end, no promise, terrible job.

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5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Work life balance is good

Minpunten

Compensation is below industry average for tech

1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Minpunten

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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