AXIS Tower 2 - werkgeversreview Customer Service Representative (CSR) bij Optum

4,0
25 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Good company to start with since the internal team are onshore they get the job done without being hassle -Very nice work environment. training provided so as equipment. the higher ups are kind like work kind. -In Key Accounts everything is good you get all the support you need.

Minpunten

-Low Pay -Might not rehire you for idk reasons -pwede cp sa prod pero need di ka mahuli ng guard

Ontdek andere reviews over Optum

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance is good

Minpunten

Compensation is below industry average for tech

1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Minpunten

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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