Triage are RN - werkgeversreview Triage RN bij Optum

5,0
3 okt 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

I've been working at optim for 15 years and love it. I'm work from home. I get a lot of triage calls that come in on the nurse advice line and it can be stressful at times. There's a high call volume and the expectations are high. There are metrics that need met when working this job but it overall I love what I do!

Minpunten

The metrics sometimes can be difficult to meet. The call volume is high and you need to be able to have decent computer skills because there's a lot of information you look up during your call sometimes! You're flipping from one screen to the other.

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5,0
22 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of benefits, lots of incredibly smart team members, rewarding work

Minpunten

Large organization that moves slowly, lots of processes that need to be refreshed

1
1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Minpunten

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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