Toxic hostile work environment, rampant layoffs - werkgeversreview Director bij Optum

1,0
24 mrt 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

There is opportunity to turn this company around. I chose to leave instead of continuing to push for regulatory compliance and quality patient care

Minpunten

Leadership is consumed with profit and stock price. Layoffs are ongoing and aren’t limited to new team members- entire departments are riffed with no warning, and company leaders provide no backfill or sense of direction to those that are still there. A sense of dread pervades middle management, and I saw terrific team members lose their jobs without reason, but due to cost cutting and offshoring of work. There is no opportunity for creativity or innovation, and to say efforts to change the status quo are not welcome would be an understatement. I left as soon as I was able to find a position outside the UHG umbrella, and since then, the internal strife (read the layoff) and external media due to the Change hack have made the company even more intolerable.

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Reactie van Optum
1y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that we are committed to putting our employees and the members we serve first and are actively working to foster an inclusive and supportive work culture. We value your review and are dedicated to learning from it so that we can make any necessary adjustments for improved processes within the organization.

Ontdek andere reviews over Optum

5,0
1 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Large company that provides great benefits and support career growth. Company culture supports work life balance.

Minpunten

Constant shift to hire contractors and offshore roles, which have caused lay offs.

3,0
4 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Minpunten

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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