They're not as bad as you think - werkgeversreview Patient Access Representative bij Optum

5,0
24 apr 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They were really fast at issuing my final pay. It took them 2 weeks. They actually do "threaten" you a little bit by saying they're gonna take legal action unless you return your assets from them (if you worked from home). But don't panic, just let them know you'll be returning everything and they'll kindly assist you.

Minpunten

None really. My personal experience was fine

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5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance is good

Minpunten

Compensation is below industry average for tech

1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Minpunten

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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