Frustrating lack of communication - werkgeversreview Healthcare Representative bij Optum

3,0
30 sep 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay is decent and benefits are good

Minpunten

Position recently was eliminate and no communication was given except that it was being eliminated and then I was randomly assigned a new job. My direct supervisor didn't even know what was going on. Took over a week to get an understanding of what was happening. When I advised that the new job might not work for me they asked if that meant I was resigning. I was brought in due to a merger a year ago with Change Healthcare. Over been in this same position for 4 years

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5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance is good

Minpunten

Compensation is below industry average for tech

1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Minpunten

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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